Default B2C Footer. Reply. 1. And the worst part is they think the problem is resolved in their "support email" response! I parched a prepaid visa card when I only had it for only 2-3 days and only used it 2-3 times when I discovered that had a freeze on it. This week my husband received an unsolicited Visa debit card from a firm called netSpend. When prompted, re-enter the numbers you selected as your PIN. Click here to be taken there. The letter said call to activate I called to activate the card & see if it was on the level like I said I didn't apply for the card but just had a 2 year old Unemployment claim reversed in an appeal . Reply. It's a feature-rich financial solution to help you manage your money! Explain your issues and request a refund. You will be able to cancel it once you have withdrawn all of your funds. NetSpend - Prepaid debit card. You need an all access Visa (or mastercard) prepaid card. #6. just play said: , I called Netspend and they said this first card is only good for ATM purchases not online purchases. What Netspend did: Netspend their Deep Blue prepaid debit card. Please enter the username you used when you created your account. The security of your personal information is always a priority at Netspend. Insert your card and enter your existing PIN, then use your new debit card to make a deposit or withdrawal. [1] Information at your fingertips. Call Netspend Directly. When I did they said my ssn belonged to someone who's deceased to call SSA and straighten that out first. No Minimum Balance Required. Call the issuer's activation line at 800-227-4825. If you withdraw money from an ATM you're limited to withdrawing . Contact us. I then tried "removing" it to "re-associate/re-link" it. Would've been nice to know that before spending an entire afternoon setting up a Netspend account, but whatever. Swipe up from the bottom. You will need to use your new account access code to access your account information. 0% Balance Transfer Credit Cards. June 4, 2019 6:29 PM. Card usage is subject to card activation and identity verification. The U.S. Patriot Act made it almost impossible to activate or even apply for a traditional prepaid card without a Social Security number. Hope this helps! Thieves got into my apartment. Locations. There is a customer service number on the back of the card. How to use Your Money Network Payroll Card After Setting Your PIN and Activating Your Card! - I have money in the account. That is something that you would have to contact their customer service about. For help adding an EBT card to your account, check out this Managing your EBT card on your account article. Of course the live support tells me I . In order to request a check for the balance of your account, you need to contact Netspend customer service at 1-866-387-7363 or by logging in to the online account center. Tap Add a card Debit or credit card. CSP Starbucks 10X won't let me activate my card. IF you activate the card, and YES they do check to see if you are who you say you are, THEN they will send you your actual card. I loaded my last $200 on a new card to pay my electricity bill and buy food for my exotic pet online. When you load the card and begin using it, the company charges fees to your account. The Skylight Mobile App gives you the power to manage your account on the move. It was certainly an odd experience to receive a . Netspend Bad Customer Support. Ripoff Report on: NetSpend - Netspend this company refused to activate my card and will not give me moneynbsp internet. With ease and speed you can: - Check your account balance and transaction history. I had only spent 2,350 of it. Remember to activate the card before you reload money to your account. But some cards on the market allow you to apply using an alternate form of identification, such as an ITIN. none. DONATE NOW! What Netspend did: Netspend won't activate my card now my job gave me that card and they want my SSN , my birth certificate and my grandmas SSN and her birth certificate I gave it to then and they keep asking for documents it doesn't need all my stuff and now they doing fraud stuff. X | CLOSE. For balances over $5,000, it pays 0.50% APY. Wait a while and try again later, or try adding funds using a different payment method. You will need to use your new ATM/PIN to operate an ATM or Pin Debit transactions. View solution in original post. If you use your card like a regular credit card, those $1 fees from Option 1 can add up. Yeah, so Paypal kindly informed me that it's not possible to link a Netspend card to your Paypal account. For Hearing impaired: 1-866-569-0447. If you are still having issues, and don't want to consider your other cards, you should reach out to NetSpend. Ripoff Report Needs Your Help! Enter your 16-digit card number. What Netspend did: Ive purchased a Netspend prepaid paypal card from Wal-Mart in Galax, VA and put $100 on it. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. To activate this card: Navigate to your account Select 'Activate Card' Enter the card digits Add your address, Social Security Number and Date of Birth etc Your card should be activated. June 4, 2019 6:29 PM. Answer (1 of 9): If you call NetSpend customer Service at 1 (866) 387-7363 they can unlock acct immediately once you answer identity questions correctly. First thing I did is I went back to grocery chain where I bought the cards. Dial +1 (888) 684-4858. 1. Close your Netspend card account by calling 1-866-930-9924 or logging into the Online Account Center at https://www.netspendaccount/login and following the on-screen instructions. Netspend Complaint. Option 2: Pay $9.95 per month but pay NOTHING when you use your card. If you have another account, please try signing in using that card's information.". You will be taken to a page like the one below where you will be asked to provide the following information to create an online account: I expected as much, but figured I would try this as it would be the easiest way to get the money back. PRIVACY & SECURITY. E-mail our President at president@netspend.com. Within a matter of 4 to 5 days my money was gone. Update regarding my 'situation' with NetSpend cards. The card worked before. I have CSP and tried to activate my card for the offer but it only says "The offer you are attempting to access is not available for the card account you entered. Can I Return a Netspend Card? You are now ready to start using your card. Funds are FDIC insured, subject to applicable limitations and restrictions, when we receive the funds deposited to your account. So the bill pay works just like a real bank issued debit card. First, you can activate your Direct Express card, by calling the Customer Service Department at 1-888-741-1115. Then tap Save. The packaging looks the same, you have to carefully read it and if it says "atm" don't get it. Visit the bank's website and use your online banking ID and passcode to enroll your new credit card account. File your review. How we protect you. You won't be aware of the feeand that means you won't pay it, starting a chain of events that can have a severe impact on your ability to get other credit later. Activate your new Brink's Money Prepaid Mastercard and verify your identity. After the cards arrive, activate the card and reload the money and start to use the card. I called to activate my card and was told that I had to wait for one business day, weekends not included, to get an answer from the recovery department before my card could be used. They should be able to unblock it for you. Call 18889130900. They should be able to unblock it for you. To activate your card your card by using the Cardholder Portal: Go to www.ebtEDGE.com. If it's been longer than 5-10 business days and you still don't have it, please contact Turbo Prepaid Visa Card at (888) 285-4169 for assistance so that they can get you another sent out. My Visa Debit card has stopped being authorised on all recent attempts to purchase things online. Even if the card doesn't charge a fee until the second year, if you don't activate the card, it will still charge the annual fee by next year. - Find surcharge free ATMs. What Netspend did: I received a NetSpend Visa in the mail with my name on it that I never applied for. EdwardLO. And, of course, if you decide . - Everything was fine up until about two weeks ago. Activate My Discover Card. If you are the primary cardholder: Call 1-800-240-8100 (TTY: 1-800-241-9100) Provide your name, address, and social security number to validate your identity; Create a 4-digit PIN so you can get cash at the ATM. To activate your Netspend Prepaid Card, you'll need to visit the Netspend website. That's all about it. Help Needed. 0. Here are the instructions how to enable JavaScript in your web browser. You are connecting to a new website; the information provided and collected on this website will be subject to the service provider's privacy policy and terms and conditions, available through the website. Please contact Netspend or the Number at the back of the card since it's Netspend who handles this type of card. I received when I did my taxes at Liberty Taxes. View solution in original post. Customers must enroll and have at least one direct deposit of $200 or more every 30 days. Netspend Complaint. It didn't have it's activation sticker on it because I had removed it without activation. I was going to shred it. Ensure your system has the latest system menu version installed. NetSpend offers you two options: Option 1: Pay nothing per month but pay a $1 per use fee every time you use your card, or. Cash Back Credit Cards. If you need to update a previous payment method, you must . For full functionality of this site it is necessary to enable JavaScript. December 29, 2021. I've had this card open since September 2015, but a quirk of this card is that interest is only paid . - HSBC say its not them and alls ok their end. Wait out the phone queue. This week my husband received an unsolicited Visa debit card from a firm called netSpend. Select 4 numbers as your Personal Identification Number (PIN) when prompted. Download the latest version of the Netspend Mobile App [2] Select "Mobile Check Load" from the menu to the left Follow the on-screen instructions You'll be guided through how to take pictures of your check and given information about your loading options. [10] You must have an existing PIN to activate your card this way. . Netspend first froze my account day 2 of having the card saying my funds were not released. Even spoke with them now 3 times. When calling the Customer Service Department from outside the United States, you should call 1 (765) 778-6290 (collect), or visit the Direct Express website at www.USDirectExpress.com. 0% Balance Transfer Credit Cards. 0. - Get direct deposit information. For law enforcement related inquiries Email us at LEInquiries@netspend.com. When I tried activating it online, it said to call them to finish activating card. For media relations Contact our public relations department at mediarelations@netspend.com. Account holders can add funds to their account with direct deposit, bank transfers, or cash reloads at more than 130,000 reload locations. Netspend is a global payment company that offers a prepaid debit card, allowing you to manage your money without a bank account. Walmart MoneyCard fees. It won't activate online, won't activate over the phone, and won't activate on the mobile app neither. I had over $10, 000.00 US deposited into a NetSpend account over 2 weeks ago, the account is locked, their customer service representatives do not help, they only pass you on to the next department over and over. . card. If you have another account, please try signing in using that card's information.". Tap the account you want to use to add a debit or credit card. X | CLOSE. [1] (fees may apply) To activate a Netspend prepaid debit card, you must provide a government-issued identification number. If you want learn more about the feature then continue read below. There is a customer service number on the back of the card. . Enter card information and billing address. Help Needed. Facebook sent it to me with my name on it to my address. CSP Starbucks 10X won't let me activate my card. Cash Back Credit Cards. My wife has card also and . Go to Netspend.com and click on "Activate Card" in the top right corner of the homepage. Answer: Someone in your house has opened and is using a bank account with that debit card attached to it in your name, which is in effect fraud which could impact your financial future. In some cases, your money will be available in minutes! Method 2: Once it starts to shake, you'll see an X Mark at the top of the app icon. It is easy and simple to do and enjoy. Once you are on the website, click on the "Activate Card" link as shown in the image below. I have CSP and tried to activate my card for the offer but it only says "The offer you are attempting to access is not available for the card account you entered. My friend had no trouble linking the two accounts, but I guess Paypal decided to stop doing business with Netspend at some point without telling anyone. Bluebird American Express Prepaid Debit Account. New Member. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Find an ATM for your bank. Don't let them get away with it! Let the truth be known! . You can choose a monthly reduced rate plan or pay-as-you-go fee. - HSBC are sending me a new card just in case. I didn't order this card. Step 2. What to do. Tap Payment methods. Answer (1 of 9): If you call NetSpend customer Service at 1 (866) 387-7363 they can unlock acct immediately once you answer identity questions correctly. Note: You cannot transfer funds from your Venmo account to a credit card. Not a U.S.-issued card: We require a credit or debit card issued by a U.S.-based bank or financial institution. Don't let them get away with it! Let the truth be known! . A Netspend card offers some of the same features as a traditional bank card, including on-the-go account management via mobile app, customizable text alerts, virtual account numbers to help protect against fraud and identity theft, zero liability and federal deposit insurance through the issuing bank. Consumers educating consumers. . How to activate your Capital One card. My wife and I have had a Netspend card for a little over two years . In July 2020 our account was locked and we had no access to $4, 215.99 in our account. I sent a message to paypal about 5 days ago, not 1 response yet. Invalid expiration date: Your payment method has expired or the expiration date you're entering doesn't match. EdwardLO. Gotcha. That is something that you would have to contact their customer service about. There are three ways to activate your Direct Express debit card. Netspend offers prepaid debit card users overdraft protection when their account balance goes under -$10.01. Here's the thing. The Card Premium Bank Account is a checking account established by, and the Premium Visa Debit card is issued by MetaBank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc, and can be used everywhere . Click on that X to delete the Netspend: Manage Your Money app from your phone. Ripoff Report on: Netspend - Netspend netspendcomaccountactivationm refusal to activate my prepaid debit card internet. Keep that card from being used, ask your parents, adults in your household if they have fraudulently opened an. When filing your taxes, put your Routing Number and Account Number in the designated fields (shown below) and indicate 'Checking' as the account type. The Western Union Netspend Prepaid Mastercard gives you all the great features and benefits of a prepaid debit card with the power to send and receive Western Union Money Transfers1 from wherever you are. Step 3. Netspend does not charge an activation fee. As expected, they said that they don't refund any gift or reloadable cards. 4 There are no credit checks, activation fees, and minimum balances. I left it in my sweater pocket. In the Google Pay app, at the top right, tap your profile picture or initial. It's convenient, and there's no lines so you can manage your money at hours that match your life. Government-issued card: Government-issued cards are not accepted at this No Credit Check 3. Activate Card. If you claimed Earned Income/Additional Child Tax credit on your return, the government held those returns until mid-February. When I told Customer service about my account being locked, I was told that I needed to log . NetSpend - Netspend card with my name was stolen from my apartment. For correspondence PO Box 2136 Austin, Texas 78768-2136 NetSpend - won't let me use the money I put on new card. To transfer to your bank you will need to add an eligible debit card (for instant transfers, a 1.75% fee with a minimum fee of $0.25 and a maximum fee of $25 is deducted from the transfer amount for each transfer) or a bank account (for standard transfers, no fee; for instant transfers, a 1.75% fee with a minimum fee of .