Monday, 27 June 2022 01:50. For most venues in Australia the tickets from Viagogo (even if they arrive) are generally not valid at the venue. Viagogo - fraud - request for costs return - viagogo uk order 22179560. Your experience can help others make better choices. Protect and prevent people from becoming victims of scams by companies or individuals. When Rose's favourite childhood band The Cat Empire announced they'd be breaking up in September and holding a final farewell concert when Melbourne's lockdown ended, it was an event she wasn't going to miss. THE LUME Melbourne Presents Van Gogh The Lume Melbourne, South Wharf Australia. However, Moodys Investors Service reported yesterday that Bakers company PUG LLC, which does business as Viagogo, received a $330 million loan to add liquidity to their balance sheet. The service does not specify the exact amount of the fee in advance, as the amount depends on the event, the city and country of the concert and many other factors. Call their support line at 00 61 283 180 255. viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world, and helps ticket sellers ranging from individuals with a spare ticket to large multinational event organizers Bad. Thursday, 14 July 2022 06:10. Thanks The viagogo team! Marvel Stadium (Formerly Etihad Stadium), Docklands, Australia. Tickets - Concert, Sport & Theatre Tickets | viagogo the Ticket Marketplace Australia (0)283 180 255 (AU) or +61 283 180 255 (outside AU) New Zealand +64 4 831 88 31; China +86 40 08 423 252; It is important to note that the original authorised ticketing agency can only refund to the original purchaser and not to the person who has bought a ticket from an unauthorised seller. Save yourself time and money. In legal action brought forward by the Australian Competition and Consumer Commission (ACCC), the Federal Court found the controversial ticketing firm deceived In order to get your tickets, you will need to create a See Tickets account and download the See Tickets mobile app. 6%. Viagogo - Viagogo refusing to cancel my order and give me a full refund. Contact @viagogoover social media Set up a Twitter account. Tested positive for covid and was unable to go for the event and decided to sell the SAME tickets on Viagogo. Average. I placed in 'Tickets for finals Weekend'. Viagogo is a London-based ticket exchange and ticket resale outfit. Shipping 119. Consumers complaining about Viagogo most frequently mention customer service, face value and credit card problems.Viagogo ranks 181st among Tickets sites. Tue Jun 07 2022 5:30 PM. Events scheduled for 2020 have now been postponed into 2021; however, Viagogos website explains that refunds are only available if an event has cancelled. Average. 52%. After you raised a dispute did paypal stop or refund deduction from card? Service 138. on 13th August 2020. Being from Sydney and later not allowed entry into WA due to border closure i appealed to viagogo for a refund or a credit to use for a future event. Harry Styles Concert Tickets. To find out more, read our cookie policy. Purchased tickets for bledisloe cup in Perth for aug21 (all black vs wallabies) for my hisbands birthday at a total of $402 for 2 tickets. All reviews ticket company time refund money event day price concert email customer service viagogo website people site seat review. We paid 348.30 ,for 2 tickets hoping for best seats. Toggle navigation Browse Categories. Viagogo was the first site that came up, looked legit and said only 18 tickets left. English. Feedback. Selected packages are sold through authorised resellers only. 2 October 2020. Shiflett said people use Viagogo to buy tickets at a premium because of the refund guarantee, and the complaint states that customers are contractually entitled to a refund. 5%. I won't be making the same mistake twice with this company. Posted by TheTicketingBusiness. You have made my week hell due to your incompetence and shocking communication. FanFair Alliance has continually supported the CMAs work to reform this absurd and artificially-fuelled market, Webb added. US$ I purchased two tickets for the London Flower Show as a returment gift for a collegue, I also booked a trian and hotel for the weekend, all of which I did 6 weeks in advance. It was cancelled due to Covid. Advocates call for national legislation to regulate ticket scalping. Ticketek who sell the original tickets are giving full refunds - Viagogo refuses. Festival Republic, the organisers of Wireless, Reading and Leeds festivals, told Which? The full statement below: We are disappointed by the ruling. that it informed the resale platform its events were cancelled and not rescheduled and it has contacted the Competition and Markets Authority Join the 903 people who've already reviewed Viagogo. 2. It was founded in 2006 by Eric Baker, the co-founder of StubHub.. Viagogo is backed by venture capital investment firm Index Ventures as well as Brent Hoberman, the co-founder and former CEO of lastminute.com, and Jacob Rothschild, 4th Baron Rothschild. My bank could not stop the charges Purchased tickets for my brothers birthday for Sooshi Mango in Australia. Viagogo isn't upfront with customers about their resale business model. Immediately popular, they were touted as safer alternatives to sites like eBay and Gumtree, where buyers had little to no recourse against fraudulent scalpers. The Kid LAROI Riverstage, Brisbane Australia. Viagogo faces lawsuit over denied refunds. WHM visa holders will be eligible for a refund of the VAC paid in relation to that visa if: you hold a valid Working Holiday Maker visa (subclasses 417 or 462); and; travelled to Australia on that visa between 19 January 2022 and 19 April 2022. In addition to the service fee, the buyer pays the state tax. 2. Monday Friday 7:00AM 6:00PM Saturday & Sunday: by appointment; 5018 Service Center Dr. San Antonio, TX 78218 Search. I bought it for Cirque du Soleil-Kooza which was supposed be started on Sunday, 11 June 2017 at 17.00, Under the Grand Chapiteau, Perth, Australia. Sticky Fingers Concert Tickets. Repair, replace, refund; Cancelling a service; Compensation for damages & loss; Warranties; Products & services bought before 2011 Court dismisses Viagogos appeal on misleading representations and penalty Interim authorisation for Virgin Australia and United Airlines codeshare pricing. Plus, it seems from other review that shipping is not granted a bunch of times, making you lose the event you were dreaming for. viagogo is an online ticket exchange that allows people to buy and sell live event tickets in a safe and guaranteed way. Tue Jun 07 2022 6:30 PM. I called viagogo and explained i will lose all of the money i spent on flights and hotel, and i cant afford to pay for 2nd lot of flights and hotel, however they said we are a re-seller. We cannot refund you. You can re-sell your tickets on our website. There are also extensive complaints on the internet about Viagogo's lack of customer service and support. It This company provides exciting "availability" announcements making you believe you are buying something precious, and they sell you event tickets for 2x or 3x the value you can find on TicketOne. This fee is absolutely legit, it is used by all reliable and safe companies. What a terrible company. Viagogo also engages in drip pricing, which is illegal in Australia. Prices can jump by 25% between ticket selection and checkout page. Hidden costs include a booking fee, a "secure ticket" handling fee, and Swiss value-added taxes (Viagogo does not appear to collect GST). All reviews ticket company refund time money event day price email customer service concert website viagogo people seat site scam. Read more about purchasing tickets online. Viagogo is akin to the toilet stall at a club where you'd go to buy some nose candy. CH. Viagogo has a customer support line that you can call, but they will only talk to you if your show that you bought tickets for is within 72 hours or if your sale is within 5 days of its shipping deadline. Ask a question about Viagogo in Services. ACCC has fined ticket reseller Viagogo $7m for misleading Australian consumers by charging significantly more than its advertised price for popular events such as View Tickets. books about the dark side of hollywood. When googling for tickets online I came across viagogo.com. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in travelled to Australia on that visa between 19 January 2022 and 19 March 2022. Viagogo has become the latest ticketing firm to be hit with a lawsuit for allegedly failing to provide refunds for cancelled events impacted by the COVID-19 pandemic. Hello has anyone had a successful outcome from viagogo through paypal. Viagogo has been ordered to pay A$7m (3.9m/4.3m/$5m) for breaching the Australian Consumer Law by making false or misleading representations when reselling tickets to live events. Viagogo was seemingly the official ticket merchandiser of this event ( Van Gogh Alive) My search on Google had several links to this company We enjoyed the event it was well set up but upon leaving I asked at the box office the cost of a ticket, they advised $64 a ticket I paid $191.65 each ticket x 2 ( $383.30 total)!! Poor. Great. viagogo is a global online platform for live sport, music and entertainment tickets. The ACCC alleges that Viagogo made false or misleading representations, and engaged in misleading or Viagogo is being investigated by officials in Australia following a spike in complaints over scalping and refunds. View Tickets. The Florida-based claimant alleges that she paid US$410 for tickets to see Tool on 19 April but Viagogo refused to refund her, despite its guarantee which promises to fully refund a customer who bought tickets to an event that was cancelled. Help Centre Australia (0)283 180 255 (AU) or +61 283 180 255 (outside AU) New Zealand +64 4 Found out the next morning tickets were $15-$20 and still available at the venue. Viagogo would not refund. 1.0.0 . Viagogo - never again The Australian Consumer Law says you're entitled to a refund if an event is cancelled, but not if a government ban on attendance is in place. Tickets were emailed and price on tickets was 45!!. 5 reviews for Viagogo AU, 1.0 stars: 'The site does not say it is a reseller site and is misleading buyers as selling genuine tickets. 6%. Viagogo Loses Appeal of $7M Fine in Australia June 3, 2022; StubHubs Motion for Arbitration of COVID Refund Lawsuit Declined June 3, 2022; NBA Finals Ticket Prices Soaring as Boston vs. Golden State Tips Off June 2, 2022; MLB Opens Lottery for Second Field of Dreams Game on August 11 June 2, 2022 Purchased tickets for my brothers birthday for Sooshi Mango in Australia. So I am also a victim of Viagogo. I truly regret ever coming across viagogo or actually via no go viagogo If I could rate you less than 1 star then I would but unfortunately this is not possible ! 1. We've had tickets postponed due to the COVID-19 for a year and need a refund as won't even be in the country in 2021. Unauthorised sales channels include Viagogo, eBay and Gumtree. Viagogo - cannot get in touch with viagogo for refund We purchased 5 tickets to a soccer game being played in Madrid, Spain. (Australia) through Viagogo and was charged a Booking fee of $275.01 that did not appear until after the credit card details were submitted. Viagogo Reviews, Complaints & Contacts | Complaints Board, Page 13. Filter by: Rating. Viagogo's website states a refund will be issued if the event is cancelled but will replace tickets in the event one is postponed. Ali B asked 3 years ago. NEVER buy from them. The plaintiff, Lauren Shiflett, filed the complaint in a Florida federal court yesterday (Wednesday), The customer always has the option of relisting their tickets on the platform if they can no longer attend the new date. 5 years ago. We will refund you within the next 7 business days, as soon as you inform us of the tracking number of the return tickets to the address indicated above. Spain, the UK and Australia. Very disappointed. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. 1.3 viagogo Guarantee. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. The cheapest seats at the back of Arena. Flume Tickets. I purchased 2 for $75 each, total charge was $195 . Returns 109. Finding and holding these individuals accountable for a full refund is difficult, in most cases unlikely and is not the responsibility of Frontier Touring. If an event is completely cancelled the Viagogo recently acquired ticket seller StubHub, which has also faced its share of COVID-19 refund litigation.Shiflett is challenging Viagogos alleged failure to offer refunds to those who purchased tickets to events canceled during COVID-19. In the rare instance that a problem arises, viagogo will provide similar or better tickets, or in the worst case a full refund. All three times worked, but I would not recommend Viagogo. DO NOT FALL FOR IT. viagogo is the worlds largest secondary marketplace for tickets to live events. Welcome to viagogo. Viagogo is a ticket marketplace for concerts, sports and theatre events. viagogo. Poor. Ticket reseller Viagogo is up to its old tricks as live performances return, despite anti-scalping legislation in most states. I purchased a ticket for eurobasket 2022 Milan Italy on April 6th 2022 which cost me 340,40 euro. Still no refund from viagogo for my kiss concert in Adelaide so angry right now. A judge in Australia has ordered Viagogo pay a $7 million fine over misrepresentation to consumers. But, StubHub has been MIA in the 14 states requiring consumers' refunds: California, Connecticut, Florida, Hawaii, Maryland, Minnesota, New Jersey, New York, Ohio, Rhode Island and Virginia. Game 3 - Queensland v New South Wales - Ampol State of Origin 2022. Any tickets purchased through unauthorised sales channels may be seized or cancelled without refund or exchange and the bearer of the ticket may be denied admission. But when we recently shopped for tickets, we found Viagogo is still Should you experience problems with your tickets on the day of the event you must contact viagogo within 5 working days of the incident to report the issue. The tickets I bought are in someone else's name. Sunday, 27 November 2022 06:15. Dec-23-2017 03:49 PM. Contact @viagogo over social media Set up a Twitter account. I've used said toilet stall, three times now, once in the US for baseball, twice in Australia. Hi all. 52%. The artist (Aldous Harding) announced the delay weeks before I contacted viagogo to seek a refund (my husband bought a ticket through a trustworthy company that offered a refund due to the delayed concert), and the artist publicly posted about the delayed tour (which is how I Be prepared to contact Viagogorepeatedly by email and send messages through their online help centre. The ACCC has instituted proceedings in the Federal Court against ticket reseller viagogo AG (Viagogo) alleging it breached the Australian Consumer Law when reselling entertainment, music and live sport tickets from 1 May 2017 to 26 June 2017. Etihad Stadium Docklands, Docklands, Australia Dua Lipa. The artist (Aldous Harding) announced the delay weeks before I contacted viagogo to seek a refund (my husband bought a ticket through a trustworthy company that offered a refund due to the delayed concert), and the artist publicly posted about the delayed tour (which is how I found out). Queensland Reds Tickets. Viagogo has a consumer rating of 1.29 stars from 1,676 reviews indicating that most customers are generally dissatisfied with their purchases. This site uses cookies to provide you with a great user experience. We were eventually informed show was taking place 28th April 2022. Acas; Conducere; Evenimente; Comunicate; Presa; Activiti; john deaton law felix's fish camp recipes Viagogo sells fraudulent tickets to buyers and then charges them for re-selling the SAME tickets. Advertisement. Back in Tasmania after the cancelled concert in Perth, Shane and Jane Johnson applied to Viagogo for a refund. Contact Viagogoimmediately raise a complaint & request a full refund Tel: 020 31376080 Email: customerserviceuk@viagogo.com. Menu. OK. viagogo. Be aware you may not receive a response. 2022 Ampol State of Origin Game. Search Close. Many event managers have already committed to providing refunds for cancelled events. Were not surprised Viagogo is refusing to provide a refund its notoriously difficult to deal with. Sunday, September 18 2022 2:00 PM Salitre Mgico, Bogota, Barrios Unidos, Colombia Theatre at viagogo, an online ticket marketplace. Viagogo - organizer cancelled event but still didn't get refund Hello, My order ID is 12898398 and I placed it on 7.6.2017 . Bought two tickets from Viagogo for Bakermat's Circus in London on 12 Feb. Buy and Sell Tickets. Shiflett said people use Viagogo to buy tickets at a premium because of the refund guarantee, and the complaint states that customers are contractually entitled to a refund. I have been charged $27 extra on $82 tickets. Girl From The North Country The Comedy Theatre, Melbourne Australia. Yungblud Tour 2022. Viagogos terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. All reviews ticket company money event refund time day email customer service concert Viagogo was on Tuesday selling tickets for $45-$195 (excluding booking and selling fees) to watch basketball at the Commonwealth Games on April 9. 18 April 2019. 3. All reviews. Search. AA. ACCC orders ticket reseller Viagogo to pay $7m fine for misleading consumers. Justin Bieber. I was not aware that they are a reseller website or would've not touched them with a barge pole. Bad. Ticket reseller Viagogo AG has been ordered by the Federal Court to pay a penalty of $7 million for breaching the Australian Consumer Law by making false or misleading representations when reselling tickets for live music and sports event, in proceedings brought by the ACCC. 9 May 2022. 2. Wed Jun 08 2022 9:00 AM - 11:00 PM. I booked tickets in July for the Australian Pink Floyd at the Brighton Centre on 27th Oct. (Perth Stadium) Perth, Australia: From $0.00 Sell Tickets: Tue 01 Nov 2022 14:00: Afghanistan v GA1 & England v New Zealand - ICC Men's T20 World Cup 2022 The Gabba Woolloongabba, Australia: From $56.24 Sell Tickets: Viagogo Loses Appeal of $7M Fine in Australia June 3, 2022; StubHubs Motion for Arbitration of COVID Refund Lawsuit Declined June 3, 2022; NBA Finals Ticket Prices Soaring as Boston vs. Golden State Tips Off June 2, 2022; MLB Opens Lottery for Second Field of Dreams Game on August 11 June 2, 2022 Is Viagogo a trusted site. But Viagogo countered the move by filing documents presenting arguments why the court should deny the request. Scott Liverpool viagogo customer support update Order - 500102472 P.S. Kendrick Lamar Tour 2022. Bad. Best regards, Viagogo team Given that I received the email at 7:30pm on the same day I was meant to return the tickets by, it was impossible to return the tickets. I would imagine it Chloe. Like. 5%. Original date for soccer game was 9/30/17 and is now on 10/1/17. New South Wales Fair Trading, the states consumer protection watchdog, said a rise in objections against the resale marketplace has been evident since the reintroduction of ticketed events. You may not get through to a person, but be prepared to write to them repeatedly by email and send messages through their online help centre. View Tickets. No refund on the price difference. THE LUME Melbourne Presents Van Gogh Tickets. A Viagogo representative has also stated that customers cannot receive refunds for rescheduled events because these tickets carry over. | Read 41-60 Reviews out of 899 and KEPT the difference in price!!! Google Australia told us it let Viagogo back on because the reseller has cleaned up its act and is no longer engaging in the sort of trickery that the Federal Court found unacceptable. 14%. withdraw from bitforex to trust wallet. Back in Tasmania after the cancelled concert in Perth, Shane and Jane Johnson applied to Viagogo for a refund. Sell tickets online with viagogo | Sell concert tickets, theatre tickets and sports tickets - listing is FREE! Tel: 020 31376080. customerserviceuk@viagogo.com. 3. Looking to take further action against them so they can't take continue to the advantage of people. If however, your performance of 9 TO 5 THE MUSICAL is cancelled or rescheduled, you will be offered the option to receive a refund or transfer your tickets into a new performance. They are known for grossly overcharging by jacking up prices on "limited" tickets. Ali Puddle. New South Wales Blues Tickets. In the event of a postponement, refunds are not granted. 28%. They would do nothing about it. Weve had several complaints about banks making their customers jump through all sorts of hoops before providing chargebacks. Viagogo: 610 questions (page 4) on Australia's largest opinion site ProductReview.com.au. I ask because my recent experiece was very poor. My daughter had to return to Perth Australia for a work commitment so I put her ticket on the viagogo site for sale. Viagogo - fraud - request for costs return - viagogo uk order 22179560. 9%. It does Australian Federal Court on Thursday agreed with the national regulator ACCC, finding ticket reseller Viagogo breached Australian Consumer Law by making false or misleading representations and engaging in conduct liable to mislead the public.. Viagogo issued a statement in response. She is in the process of trying to get a refund either from Viagogo or her bank, the Commonwealth Bank, but isn't sure if she'll succeed. This is because of resale restrictions on the tickets to stop the scalping by companies such as Viagogo. Suncorp Stadium, Brisbane, Australia. Report. However, your bank should be coming to the party. Justice Stephen Burley issued the ruling in a case brought against the ticket resale marketplace by the Australian Competition and The UK Competition and Markets Authority (CMA) approved the sale of StubHub to Viagogo this week, after a deal was agreed for the sale of its international business to Digital Fuel, a venture capital group. I couldn't make it to the new proposed date and was refused a refund from VIAGOGO. In order to get your tickets, you will need to create a See Tickets account and download the See Tickets mobile app. Value 131. viagogo. Viagogo won't refund tix when concert happened in 2020 during lockdown August 6, 2021 7:09 pm. In February 2020, it acquired Stubhub. Maybe that coke's legit, maybe not, depends on the seller, not the toilet stall. Customers have been told they need to provide evidence from the ticketing Viagogo is a supposed ticket retailer; however, their values are set in money and not in people. Contact Viagogo directly raise a complaint & request a full refund. I Prevail Tour 2022. viagogo is an online ticket exchange that allows people to buy and sell live event tickets in a safe and guaranteed way. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. Viagogo are reportedly refusing to offer music fans refunds for gigs cancelled due to the coronavirus pandemic.. withdraw from bitforex to trust wallet. Australias Untitled Group on the return of live. A legalized theft. The Federal Court has found ticket reseller Viagogo AG made false or misleading representations and engaged in conduct liable to mislead the public when reselling entertainment, music and live sport event tickets, in breach of the Australian Consumer Law.